Hi Judy101,

I can understand your concern at this point, and losing communication with QuickBooks chat is not what we would expect.  I suggest switching to Single User Mode by going to the QuickBooks File menu, then select Switch to Single-user Mode.  If you experience the same outcome, I encourage you to contact QuickBooks Desktop support at 1-833-317-2226, Mon-Fri: 9am-8pm ET.  With your consent, they can connect with you in real-time and ensure you're able to print the forms as soon as possible!

Please don't hesitate to let us know if this resolves the issue.  Your success is our number one priority and we are here to help!