Hi HONE_Workshop,

I understand your concern as banking is a vital part of your books.  Once an investigation has been launched, an ETA for resolution isn't always provided, as the Development Team works diligently with the associated bank.    This is why we provide email notifications with status updates as they are provided.

However, let's try a few steps to see if we can get you back to business.

1. Go to your bank's website

2. Log into Business accounts

3. Turn on 2 Factor Authentication under Profile>Security

3. Add a trusted device ( you may need to install the  RBC App first, even if you already have it for your personal accounts).

4. Follow the prompts to authorize the device

5. Ensure you can sign into RBC's website, it will prompt you on your phone

6. Go back to QuickBooks and answer the security question, then look at your phone and approve your QuickBooks login.

I hope this helps!