I am having an ongoing issue between QB and RBC that I cannot seem to get a resolution for - both sides are quick to point the finger at the other and I am left with no solutions.

I have no problem connecting my RBC accounts in QB, but when my bookkeeper logs into the account and tries to pulls the transactions from their end in everything disconnects. 

I have 2FA and personal verification questions turned on for RBC which I have been told are likely the culprits - when the Intuit server is sending the query to RBC (either from bookkeeper or daily updating) it is being flagged because it is unable to complete the 2FA correctly, as the notification gets sent to my cellphone.

RBC says QB is aware of the issue but has not yet provided a solution. I think its absurd that I would need to turn off 2FA/PVQ and compromise my accounts in order to get this to work. 

Any help would be appreciated! I am using Quickbooks Online Essentials