Hi 1133,

Thanks for getting back to us here.  Statutory holiday pay is mandatory in Canada, and is automatically turned on.  For this reason, it cannot be deactivated.  However, it is important that you're able to enter the appropriate amount for your employees.  Due to the recent update, there are a couple of known issues that require additional calculation, and can be rather time consuming for you.  Our Development Team is currently working on these concerns and for this reason, I suggest contacting us outside of Community.  A member of our Customer Care team will have the ability to work with you personally, and assist you with the calculations.  In addition, they'll be able to set you up with email notifications when the issue has been resolved.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.

Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Should any other questions or concerns arise, please don't hesitate to get back to us here.  We would be glad to help!