Hi there crystalc,

The solution to manually import the transactions from a file provided by the bank is a solution in the meantime that our engineers work with the bank to re-establish the connection so that you can still have those transactions entered in your books without having to manually enter them one by one. In order to be added to the list of affected accounts to be notified when the connection issue will be resolved, I recommend reaching out to the support team using the methods provided earlier to be attached to the list of affected accounts so that you can receive an email once the connection will be back to normal.