Hi Almm,

Thanks for getting back to me.  I'm confident with the information I've provided and understand where you're coming from, when seeing it in action through your friend's account.  I'd like to ensure we're on the right track with meeting your goal and recommend contacting us.  This will give us the opportunity to work with you in real time so you can get back to what you enjoy without further delay.

Please don't hesitate to reach out with any other questions.  We're here for you!