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Replying to:
RazzieE
QuickBooks Team
QuickBooks Team
2 weeks ago

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I appreciate the effort you've put into troubleshooting this issue yourself, @gbajaj.

 

Since you've tried multiple browsers and are still facing issues, I recommend contacting our Live Support Expert team for further assistance. They can conduct a screen share session to help identify the problem.

 

Here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Help (?) icon.
  3. Use the QB Assistant or the Search tab to ask a question.
  4. Type Contact Us to connect with an expert.

 

For more information about our support hours, please see this article: Get help with QuickBooks products and services.

 

We will keep in touch about this matter. Please click the Reply button if you need further assistance.

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