Let's log in to the web browser to view and verify your receipts in the For Review section, Astridfit6.
First, did you encounter any error messages while scanning the receipts? This way, we'll be able to review the specific issue, which will help us provide an exact solution for your case.
We can refresh your app data, which can help resolve temporary glitches that may be affecting the display of certain functions.
Refer to the steps below:
For iOS:
- Go to Settings, then tap General.
- Click iPhone Storage, then tap the QuickBooks Online app.
- Select Offload App.
It will free up the storage without deleting your app's documents and data.
For Android:
- Go to Menu ☰, then tap More Options ⋮.
- Select Settings, then Refresh Data.
- Click YES to confirm.
Alternatively, we can use QBO in a web browser to check if the scanned receipts are appearing.
If the issue persists, I recommend contacting our Live Customer Support team. They have specialized tools and resources to help you resolve the Snap Receipts issue you're currently facing.
If you have any follow-up questions regarding QuickBooks, please ask in the Community space.
