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Lyn_D
QuickBooks Team

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I understand how concerning it can be to manage multiple currencies, particularly when creating a new chart of accounts that is not in your home currency, Design10. I'll ensure this issue receives the attention it needs.

 

Let’s begin with some basic troubleshooting to determine if the problem is browser-related. 

 

First, please clear your browser's cache and cookies, as this can often resolve loading issues. You may also want to try using a different supported browser for the best experience.

 

If the issue persists, I recommend contacting our Live Support team by selecting your QuickBooks Online (QBO) subscription. They can examine the issue more closely while ensuring your account's privacy and security.

 

For quick answers to common questions, please check our  Multi-currency FAQs section.

 

If you have any additional concerns, feel free to reply here.