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Hello there, Sally. The invoice will be marked as deposited once the payment or funds have been processed and transferred to your bank account.
Since you mentioned that the invoice shows as deposited after adding or creating the entry, I recommend contacting our live support team for further review.
While I'm eager to assist you directly, some matters require a deeper, one-on-one examination by our live experts.
Here's how to reach them:
For successful communication, refer to our support hours detailed in this article: Get help with QuickBooks products and services.
To help you manage your invoices, check out the relevant links included in this article: Create invoices in QuickBooks Online.
We are always here to assist you with any additional questions about invoices.