We understand how important it is to import your invoices into QuickBooks Online (QBO), Kelly. I'll guide you to the appropriate support team to assist with the issue preventing you from clicking the Next button while importing your invoices.
To provide the best assistance, I recommend contacting our live Customer Support Team. They can offer direct help and keep you updated on the progress. While we don't currently have an ETA for resolution, please know that we're prioritizing this matter.
Follow the steps below to contact them:
- Go to the Help icon on the top menu.
- Select the Search tab and enter your concern. For instance, enter help.
- Click the Contact Us button and choose between Chat or Callback to connect with us.
In addition, you can find our operating hours under QuickBooks Online in this article: Get help with QuickBooks products and services.
Additionally, if you want guidance on matching transactions to better organise your business, you may find this article helpful: Find, categorise, and edit transactions in QuickBooks Online.
I'm still ready to back you up if you need more help with invoices or other QBO-related queries. I'll keep the thread open for you, Kelly, so you can reach out any time.
