Hi Sachit,
The feature you are looking to add customers to the batch payment file is unavailable in the current offerings of QuickBooks Online. I recommend to directly do a bank transfer to the customers account from your company's online banking account.
I recommend to send a product feedback to let our Product Developers know of the option you needed in QBO. Here's how:
- Click on the Settings icon in QBO.
- Click on Feedback.
- Enter a few details about your product suggestions.
- Click Next to submit your feedback.
Your feedback foes directly to our Product Developers team to help improve your experience in QBO.
Feel free to reply to this post if you have other concerns about QuickBooks Online.
