I can help you make the banking rule work automatically in QuickBooks Online (QBO), @Jrod11.

Unexpected results when doing something in QBO are usually caused by cache or other browser issues. However, you mentioned that it's still happening even if you tried logging in using a different browser. 

A regular browser's cache stores temporary internet files from your browsing history. However, as it collects too many files, this may cause performance issues in your account.

I've got some steps to help fix this issue. First, you'll have to sign in to your QBO account using a private browser. This helps isolate the issue since it doesn’t store data in the cache. Here are the following keyboard shortcuts: 

• Safari: Command + Shift + N
• Mozilla Firefox: CTRL + Shift + P
• Google Chrome: CTRL + Shift + N
• Microsoft Edge: CTRL + Shift + P

If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after. 

You can also try to log in to your account using other supported browsers (Firefox, Google Chrome, Safari, Microsoft Edge) if the steps above don’t work.

Once done, here's how to review your downloaded transactions, then categorize and match online bank transactions in QuickBooks Online. 

Reach out to me if you need further assistance when working with banking rules in QuickBooks. I’ll be glad to lend a helping hand. Stay safe and have a good one.