Hello! Thank you for actively participating in the Community thread. We understand the impact that this system performance issue is having on your business operations with QuickBooks. Please know that any inconvenience caused by this printing issue is not something we want you to experience.
We understand the relevance of performing any tasks within the program efficiently. The printing issue is occurring for users who have recently upgraded to MacOS Sonoma. recently upgraded to MacOS Sonoma. This is because Apple has removed support for certain frameworks in the latest OS upgrade. As a result, only PDFs that contain characters/fonts relying on those frameworks are affected.
There are early indications that Apple plans to address this issue in the upcoming MacOS updates, tentatively scheduled for November. However, since this is an external matter, we do not have visibility or control over the exact resolution timeline.
Please note that this issue is not specific to the QuickBooks application, and we cannot provide a fix for it. However, to get you back to business, we recommend using the following workaround:
- Download the PDF from QuickBooks to your local machine.
- Open the PDF document using Adobe Acrobat Reader.
- Print the PDF document from there.
You can keep these resources handy for printed-related activities moving forward:
Remember that the Community team is available 24/7, and we are here to assist you with any other QuickBooks-related concerns you may have. Simply click the Reply button below or post in the Community section. Wishing you a prosperous year ahead!
