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scott-nulinkanal
Level 1

Logging in when out of my country

I am in Italy and my Quickbooks account is Australian-based.  I am not using my Australian sim card in Europe, yet Quickbooks will not let me log in unless I ask for a code to be sent to that number.  If I somehow get it to send a code to my email address (no idea how I got that bit working but I did), it does, but then it asks me for a code sent to the mobile number anyway, so effectively 3FA.  This is unsupportable, I am effectively locked out of software service that I continue to pay for.  Quickbooks seems incapable of dealing with businesses that work globally.  This last sentence is just to stop this board thinking I am post flooding.  So is this one.