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IntuitSheila
Level 8

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Thanks for posting in the Community, TheScribe!

 

Thank you for reporting the unexpected behavior you've encountered when trying to print the invoice and previewing in PDF shows blank. There's a report incident at the moment and currently under investigation with our engineers.

 

I would recommend contacting our Customer Care Team. That way, they can add your QuickBooks Online account to the affected users and for you to be notified as soon as a fix has been deployed. You can provide the investigation number, INV-93695: QBO AU Only: When printing an invoice and previewing it in PDF on a Mac OS 14.0 version, the invoice page is blank.

 

In the meantime, you can print the invoice using Adobe Acrobat reader and print as image or access QBO on a windows computer to print the invoice.

 

Feel free to post again in the Community if you have other concerns. I'll get back to you as soon as I can.