Thanks for dropping by in the Community, accounts364.
We appreciate for checking your banking details and refresh option to fix the syncing of your bank. May I know the name of the bank and date of the missing transactions?
QuickBooks Online downloads the latest available transactions every night around 10 PM PT. Some banks may take a little longer. When you’re not getting the latest data, let's do the manual update by following these steps:
- Go to Transactions tab and select Banking.
- Click the Update button.
If transactions are still not downloaded after doing manual update and after checking your bank's website to see if there's any notification or maintenance, I'd recommend to contact our support team. That way, we'll be able to take a closer look on your account and investigate it further.
You can also check this article for your reference: What to do if you get a bank error or can't download transactions in QuickBooks Online.
If you have other questions about QuickBooks Online, feel free to reply on this thread.
