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IntuitSheila
Level 8

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Hi gardengift,

 

Thanks for getting back to us. As per provided above by my colleague, at the moment we're unable to customise the fields in the payment receipt page. I can understand the comparison you've made on the QuickBooks file you've noticed the fields on the payment receipt. 

 

I'd also recommend checking your Custom Form Style to verify the design and template used in your sales forms. Here's how:

 

  1. Click on the Settings icon.
  2. Click on Custom Form Styles.
  3. Click on Edit on the template name you're using for your sales forms.

 

Also, for us to better assist you, I'd recommend reaching out to our Customer Care Team. That way, one of our support agents can further check your account in a secure form.

 

Feel free to post again if you need more help. I'll be around to assist you!