Hello peterjcat,

Thanks for joining in this thread. We always wanted to make sure that you'll be able to download your bank transactions in QuickBooks Online.

As suggested by Bowie, we'd recommend contacting our Customer Care Team so they can escalate the connection issue you have with 28 Degrees bank. That way, one of our customer support team can ask for your details in a secure form. Currently, our banking team is still working out a resolution with the financial institution and waiting for updates.

In the meantime, please manually enter the transactions in QuickBooks Online with the use of the statement or transaction history from your bank. You can check this link for a more detailed information on how to Manually add transactions to accounts in QuickBooks Online.

Feel free to reply to this thread if you need more help with QuickBooks Online. Have a nice day!