I want to ensure that you get the support you need, @info1669.

You've got me here to assist you with any QuickBooks concern. If you could please provide me with some more details for what you were experiencing, I would be happy to take a look and help get it taken care of.

On the other hand, we've recently updated our customer care experience. The best way to reach our support team is to set a callback within your QuickBooks Self-Employed account. 

Here's how: 

1. Click the Assistant on the upper right side. 
2. Type talk to a human two times in the search box. 
3. Tap the I still need a human hyperlink. 

4. Select Get a callback or Message an agent, then complete the required fields. 

For more details, check out this link: Contact QuickBooks Self-Employed Support.

For your later reference, you can always visit our QuickBooks Australia Help Articles. This page helps manage your business data, banking feeds, customer transactions, reports, and other relevant matters. 

I look forward to your response, info1669. Have a great day ahead.