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Hi there, str8bricklaying.
Just to make sure that we're on the same page. Are you referring to the bank account? If so, we'll have yo update your account on your bank's website first. Afterward, we'll have to do the same thing within QuickBooks Online. It's a way to reflect everything you've made on your financial institution.
If you've already done manually updating your account within your book, let's try to check with your bank. It could be that there's maintenance in your bank that has not completed yet. It's also possible that there are a few things that we'll need to update as well as.
If that's the case, we can manually import them through WebConnect. It's how we can bring transactions from your bank to QBO using the CSV (Comma-Separated Values) file type.
Below are the things that you can follow:
About handling transactions in QBO, you can explore the articles below:
If you are referring to something else, please let me know by commenting below. I'll help you figure it out. Take care!