How long does one typically expect to wait for a requested bank feed to be added to QuickBooks Online?

I'm in the UK and use Capital on Tap. A few weeks ago I tried to link my Capital on Tap account to QBO and received a message about foreign currency and upgrading my subscription. I thought that was odd, as I didn't realise Capital on Tap was a foreign currency bank and I don't do foreign currency transactions anyway. I requested that the Capital on Tap UK portal be added to QBO (found at https://www.capitalontap.com/en as opposed to https://www.capitalontap.com/us), however when I look around elsewhere on the community, I see there are people that have been asking for this for 2 years or maybe more!

see here: https://quickbooks.intuit.com/learn-support/en-uk/banking/does-quick-books-recognise-capital-on-tap-...

and here: https://quickbooks.intuit.com/learn-support/en-uk/do-more-with-quickbooks/how-can-i-add-a-capital-on...

What gives?