Completely agree with everyone above. Why the hell does one of the major players not have this basic functionality? It is a requirement of many businesses to be able to send professional looking emails with quotes? I'd take it a step further and say that the quote system needs to have a clickable link to accept the quote and pay, say 10% or whatever the business sets, to accept the quote. Why am i chasing up quotes too?

The look of the PDF is acceptable but the email template is completely horris.