Hi richard2393,

It's not the experience we wanted you to have about matching batch payments in QuickBooks Online. I'll make sure to add this to our report and let our Product Development Team know. 

You can also send your feedback inside the QuickBooks Online account, then click on the Gear Icon and click on Feedback. This is the quickest and most direct way to send improvements or suggestions.

Also, you can check this link to learn more about Categorise and match online bank transactions in QuickBooks Online.

Feel free to drop a comment below if you have more concerns. I'll be around to help you!