Hi Sheila,

The 1800 number is a Call Centre outside of Australia. Every time I call, I get a different person who is unable to assist me. I am having weekly issues with the system:

1. Bank feeds won't refresh - no issues with online banking

2. Drop downs freeze.

3. Payroll is not setup to Australian Fair Work Act.

4. Requests to speak to a senior manager go unanswered.

I would like to speak to someone in Australia. There are no listed numbers and the  Call Centre staff are unable to assist. This is very disappointing and frustrating. I have had a call from a "Michelle" who does not leave a number. I can't sit by the phone all day waiting for a call that never comes.