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Thank you for getting in touch about this, @kaurg311976.
It’ll be best to reach out to our Self-Employed Support for further assistance regarding this matter. Rest assured that they can do something about it.
Since you can’t access your account, you’ll want to use our QuickBooks Self-Employed test drive. This is a US account, however, it works the same with the AU. From there, you can perform the steps below:
Here’s how:
- Select Assistant.
- Enter your concern or ask a question.
Please don’t hesitate to reach out back to us if you have any other QuickBooks-related concerns. I’ll be here to assist you. Keep safe.