It's our pleasure to have you here today, @nicolette1.

To create a new expense account inside QuickBooks Online (QBO), you'll want to go to the Transactions tab and select Chart of accounts. We'll be happy to write down the steps and provide a visual reference to help you accomplish the task:

1. Access your QuickBooks Online company.
2. On the left navigational bar, go to the Transaction tab.
3. Select Chart of accounts and then click the New button.
4. In the Account Type section, choose Expense and complete the necessary fields.
5. Once you're ready, click the Save and Close button.

You can check the screenshot attached for visual reference.

Also, you can check these articles to know more about how to manage accounts in your COA, manage bank transactions, and reconcile an account inside QBO:

• Manage default and special accounts in your QuickBooks Online chart of accounts.
• Categorise and match online bank transactions in QuickBooks Online.
• Learn the reconcile workflow in QuickBooks.

@nicolette1, we look forward to having you here again if you need assistance managing accounts inside QuickBooks or goals you'd like to perform inside the program. Have a nice day.