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hahaha... quickbooks is a joke.
Costs are not accounted for if it's an item, if its a category then it will show as a cost. Quickbooks support, after many phone calls just gave up on their own product and one of the develoopers on slack said 'thats just the way it is'
But, it gets worse. I told them that the income column keeps changing, and that income should be a total of all the invoices on the project. But it's not, income will reduce as costs increase, so the income bar chart is not income (invoices) it is some sort or profit derivative, other times the bar charts will not go up and down with their figures.
My Costs are so bad now that the project report shows they are derived from invoices (not even expences).
Also its buggy as hell in safari on mac - have to keep refreshing, having to use chrome which is free software loaded with third party trackers just to use my accounts system.
Please quickbooks, try to use your own software, it is a mess. The terminology does not even line up with reality, why are things called categories and items, they should all just be line items. Why cant an expense or bill have products on it and increase stock properly, why is the projects section totally broken, why do you call things bills and recipts - this terminology is not correct in the UK.