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NEW Connect to DBS IDEAL direct bank feeds Click here

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Replying to:
LaurenAlgar
Level 1

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Hi Deon, has QB resolved this for you yet?

I haven't been able to connect my Standard Bank accounts and download transactions since 5 July! My Standard bank account is active and I have no problems logging into it. I've done everything I can - try different browser, cleared cache and cookie history, tried logging in incognito browser etc etc. Also disconnected the bank account and tried to reconnect but obviously cant, so cant even download the entries and import manually as the bank account isnt reflecting in Quickbooks anymore.

Getting desperate as have a vat return due next week Friday!

Very frustrated with Quickbooks. As an accountant I have clients on quite a few of the online software options available and do not experience this with any of the other options.

Regards

Lauren