cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here

Reply to message

View discussion in a popup

Replying to:
Rubielyn_J
QuickBooks Team

Reply to message

I'd be glad to help you see the invoice sent to your customer in QuickBooks, @ShawnASul.

 

Let's pull up the Audit Log report so you can view the emails you've sent to your customers. This serves as an audit trail that lets you see exactly what changes were made, and who made them. 

 

To access, here's how:

  1. Select the Gear icon, then click Audit Log under Tools.
  2. Choose the Filter button.
  3. Choose the appropriate UserDate, or Events filter to narrow the results.
  4. Under the Events section, click the radio button beside Show only these events, then check the box beside Transactions.
  5. Click Apply.

Audit Log will present all the transactions made on the account based on the filtered date. Once done, find the invoice you've sent, then click the View hyperlink to review the status of the email. 

 

To learn more about invoicing in QuickBooks Accountant Online, feel free to check out this article for more details: Create and send invoices.

 

You can always get back to me directly by adding a comment below if you have any other queries about invoices. I'll be glad to help you. Keep safe always.