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It has been our pleasure being part of your business, @Alondras
You can directly cancel your subscription within your QuickBooks account. I can guide you on how to do it.
- Go to the Gear icon.
- Choose Account and Settings.
- From the left menu, pick Billing & Subscription.
- Hit Cancel subscription.
- Click Continue.
- Complete the short survey.
Once completed, you'd received an email notification containing your cancellation details. Also, your data will be available in read-only access for 1 year and be deleted in the system from the cancellation date.
Lastly, I've added these articles to learn more information about what happens to your account after canceling your subscription:
- What happens to my QuickBooks Online data after I cancel?
- Cancel your QuickBooks Online subscription or trial
You can always get back to us here if you have other questions about managing your QuickBooks account. I'm always here to assist. Have a great day!
Disclaimer: This post is originally composed in English. I’ve translated this to Spanish using the tools that we have.