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NEW Connect to DBS IDEAL direct bank feeds Click here

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Replying to:
katherinejoyceO
QuickBooks Team

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Welcome to the Community, @Sernam. I can walk you through unsubscribing your QuickBooks Online (QBO) account. 

 

First off, you'll need to log in as an admin user, then follow these easy cancellation steps below:

 

  1. In the Settings menu, select Account and Settings.
  2. Go to the Billing and subscription section, then select Cancel subscription. You'll want to click the Cancel trial if you're still on a trial period.
  3. Click Continue to cancel, then select Continue to cancel again.
  4. Follow the onscreen instructions, then select Submit and cancel subscription.
  5. Once done, click Got it.

 

In case you're subscribed through mobile apps, follow the steps to unsubscribe according to your device outlined in this help article: Cancel your subscription through an app store

 

Consider printing your forms and reports as QuickBooks will only keep your data for a year. Should you decide to come back within the year, feel free to resubscribe and can continue where you've left off. 

 

 

Let me know if you have additional questions. We're always delighted to help. Stay safe.