Hello everyone,
Let me share some information about your banking concern in QuickBooks Online.
I've checked here, and the investigation mentioned above about the OCBC bank is now closed. To successfully connect your account in QuickBooks, you'll need to enter the OTP provided by your financial institution via mobile banking.
Here's how:
- Open the OCBC Business Mobile Banking app on your phone.
- Select OneToken from the menu on the right.
- Choose 'For account login', then enter your OneToken PIN to generate an OTP.
If you're still unable to make it work, I suggest providing more details about the result. Any further information will help ensure we provide the necessary action about the problem.
In case you need to contact QuickBooks Customer Care, here are the steps:
- Click the Help icon at the top to open the Search window.
- From there, scroll down to choose the Contact us button.
- Input the issue /topic in the field box and then tap the Let’s talk option.
- This will lead you to the contact information window.
- Pick how you want to reach out to our support team.
Additionally, here are some helpful references that you can check out about bank errors, as well as how to resolve an issue related to bank added security:
Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one.
