Hi all,

I have managed to pull the bank statement feeds into my QBO. What needs to happen is the following:

a) Press 'Update' like you normally would;

b) Click into 'Complete secure connection' in your QBO;

c) When prompted by your OCBC Business mobile app, press in to validate via your OneToken;

d) Click on 'Done' and click on 'Connect' in your QBO;

You would expect things to work from here, but I have come to realise your QBO will prompt you to enter a 6-digit One Time Password to fix the connection.

e) Return to your OCBC Business mobile app, do not login;

f) Go to top right arrow on screen;

g) Click on OneToken;

h) Generate OTP for account login;

i) Use the 6-digit generated OTP in QBO.

At least for me (at time of writing), QBO will show me a successful connection after doing the above steps. For most of you, you would not be able to pull the bank statement feeds from Dec 2019 as there is a limit to how far back you can pull. I had to manual upload the transactions for those which did not get sync-ed into my QBO.

Hope this has been helpful.