Thanks for the response.  As I mentioned, I have put in a ticket. I am on the list of affected users.  Have been since 3/15/23 with no response back to where we are with this other than receiving the email this morning, almost a month later saying your engineers have determined this is working as designed.  Your response just now states it is ongoing.  As for deleting and recreating the recurring template, we have 1,000(s) of recurring templates.  QB has already asked me to go into each recurring template and update the date. I did. Literally took me 2 days to complete with that being the only thing I did during my full work day.  It did nothing to resolve the issue.

As I also mentioned in my comment above, I have already gone through all the usual troubleshooting such as clearing cache and we checked various other browsers and incognito.  Someone should read the case notes, take this seriously, read thoroughly and get back to me, please.  Screen shots were taken with errors.  So my confusion lies with not receiving a call/follow up just an email this morning saying "nothing is wrong". It is wrong and we need it fixed to avert another disaster of our next quarterly billing cycle.