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Replying to:
ShiellaGraceA
QuickBooks Team

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Hi @akramkamal12-gma,

 

I just have the steps to close your account so you switch to the accountant version. Here's how:

 

  1. Sing in to your account, and then go to Gear.
  2. Choose Account and settings, then Billing & Subscription.
  3. In the QuickBooks section, click Cancel Subscription or Cancel online.
  4. Select Continue to cancel, then follow the next steps .
  5. Hit Submit and cancel subscription.
  6. Tick Got it.

You'll get an email confirmation once you're done. You can still access your account for up to a year so you can print forms and reports you might need in the future.

 

You can check at this link here to sign up for QuickBooks Online Accountant: Sign up for QuickBooks Online Accountant.

 

I'm also attaching this handy article about getting help if you can't sign in to your account. It contains the common sign-in issues and steps on how to fix them.

 

That'll do it. Please know that we're here if you need help with anything else. Thanks for reaching out to us today and enjoy the rest of the week.