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Good day, @support66.
Thanks for getting back to us. Let me join in this conversation and share more insights about the Section 194J calculation.
QuickBooks Online calculates TDS based on the threshold defined under various provisions of the Indian Income Tax Act.
Yes, you're right. The rate for professional and technical services in Section 194J is 10%. On the other hand, the rate of TDS would be 2% in case the payee is engaged in a call center business operation.
Please know that the system calculates taxes based on the data you've entered into the program.
I'd recommend checking this out with your accountant to find the discrepancy. This way, we can adjust and correct your tax calculation.
For more info, please check out these articles:
Let me know if you need further assistance with this. I'm always around to provide answers and clarifications to your questions. Have a great day ahead and take care.