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nasir_m
Level 2

There was duplication in my QB products data so I purged my QBO a/c. Now my Shopify orders

I am using the official Shopify connector by Intuit Shopify orders and products were syncing well prior to performing purge of QBO data Duplication of product data occurred after I used an Excel file to manually import some products to QBO Some Shopify orders were not syncing due to duplication of product data so I decided to purge my QBO account I'm experiencing the following error while trying to sync my Shopify order invoices: I'm experiencing the following error while trying to sync my Shopify order invoices: "2500 - Invalid Reference Id : Line.SalesItemLineDetail.ItemRef" I'm experiencing the following error while trying to sync my Shopify order products: 2500 - Invalid Reference Id : Accounts element id 65 not found Please guide me how to fix this I would be extremely grateful if the QBO technical team could fix this for me