Let's get this reactivated, Userservice2.

I'd like to know more about this, though. What specific error message did you encounter? It'll help me provide you with the right steps to fix it. Or, I can also check if there's an open case the same as yours.
 

In the meantime, let's ensure the SSN you entered is correct.

On the other hand, we can also let our Payments support check your account. They can verify why you encountered an error.

Let me include this article for future reference: Take and process payments in QuickBooks Online.

Don't hesitate to reach out to us again. The Community is open 24/7 to help you. Keep safe!