This is not the impression we want you to experience when using the product, useradele.
I've checked here on our end and there's no reported case where the logo size changes in the invoices and quotes. I appreciate you for performing the troubleshooting steps provided by my colleagues. In this case, I'd suggest contacting our Customer Support Team by sending them a message via chat. They'll pull up your account in a secure environment and investigate what's causing this issue. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. Here's how:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Start a chat. and type in your contact info.
Visit our Manage Customers and income page to learn more about managing your company's income and customers.
The Community will always have your back if you need anything else in QBO. Assistance is just one click away. Have a great day.
