I appreciate you joining the thread. I'll point you in the right direction to help you import invoices into your QuickBooks Online (QBO), Jc.
Since the issue persists even after performing some browser troubleshooting, we highly recommend contacting our Customer Care Team. By doing this, they can access your account in a secure environment and conduct further investigation to determine the root cause of the problem. They'll then provide a resolution to help you import invoices to your company file. We'll outline the steps to get you going:
- Access your QuickBooks Online company.
- On the top right corner, click (?) Help.
- Select Contact Us, then select a topic to connect with the right expert.
- choose your preferred way to connect.
For more details, please see this page: How and when can I contact QuickBooks Online support?
In addition, we're also providing these articles about creating personalised sales forms and generating a report to keep track of transactions you entered inside the program:
I value your time engaging here in the Community. I'm always ready to assist you with invoice management or if you have other questions about the program. Don't hesitate to comment below so I can lend you a hand. Keep safe
