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I appreciate you for coming back to the thread and clarifying your concern, 123134. Please know that there's a way to have the client's name show up in the subject line automatically when sending an invoice in QuickBooks Online. I've got steps to ensure you can achieve this process.
To start with, you can open your created custom template and add the client's name in the subject line field. Then, make sure not to remove the word Invoice from the field to save the changes.
Here's how:
On the other hand, you also have the option to perform the process in the Messages section. You can follow the steps below.
Furthermore, please note that the updated info is automatically applied to all invoices. In this case, you need to manually edit the template and modify the name whenever you need to send the transaction to another person.
In case you need steps on how you can manage the status of your sales transactions like open and paid invoices in QBO, you can read this article: View sales transactions in QuickBooks Online.
If you still have questions about customizing invoices and other related concerns, you can leave a comment below. I’ll be glad to answer them for you,123134. Have a good one.