I tried creating invoices in
my QuickBooks and I was able to decrease my inventory quantity, riaan.
Since your invoices are not
affecting the count, there’s a possibility that your browser is causing this issue.
There are times that the overloaded files stored in your browser can cause
unusual behavior.
To check, let’s create the
invoice again on a private window or an incognito. If it works fine, clear your
browser’s cache or use a different one.
If the issue continues after doing
the steps above, I’d recommend contacting our support team. They’ll be able to investigate
this further and help you fix this.
Here’s how to reach them:
- In QuickBooks, click Help at
the top.
- Select Contact us.
- Provide a small information
about your inventory concern.
- Click Let’s talk.
- Select Start an email.
Post a question again if you
need anything else.
