Hi Jane, thanks for the reply, but I have tried both clear cache/data and reinstalled the app to no avail. It does not even print signature on my mac laptop anymore (using the program or chrome browser). Is there a setting where you can select to print or hide signature when printing invoice in PDF format?

It is frustrating because almost all issues what I ran into were told to clear cache and reinstall, and they have never helped, just wasted more of my time and eventually I just gave up on certain functionalities (may be that's the goal behind having us go through reinstall with every problem?)