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Discover the updated GST rates in QuickBooks Online Singapore Find out more

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KlentB
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I know that this hasn't been easy for you, Leah.

 

The Customer form styles option is still accessible under Your Company in the Gear icon. It can also be opened by navigating to All lists from the Lists section.

 

Since the problem persists after performing the troubleshooting steps above, I recommend contacting our Technical Support Team. They have the necessary tools that can pull up your account in a secure session. 

 

Our representative will conduct a thorough investigation to identify the underlying cause and implement a solution. Our goal is to ensure that the problem is resolved effectively and in a timely manner, minimizing any disruption to your operations. Here's how to connect with us:

 

  1. Click the Help icon.
  2. Go to the Search tab, then click the Contact Us button.
  3. Enter a brief description of your concern in the description box.
  4. Proceed with Continue, then select Start a chat.

 

Additionally, here are some articles that you can read to help personalize the appearance and layout of sales forms: 

 

 

If you have any other urgent concerns or follow-up questions, please don't hesitate to let me know by dropping a comment below. I'm always here and ready to lend a helping hand.