I'm here to share some information about printing the customised delivery note, @RL24.

Currently, the option to customise the delivery note format in QuickBooks Online (QBO) is unavailable. If you have followed the steps provided by MadelynC above as a workaround, you may consider creating an invoice and printing it as the delivery note. 

Here's how:

1. Open the invoice that you've created. 
2. Click the Customise button and choose the template that you've created for the delivery note.
3. Go to the Print or Preview button and then choose Print or preview.
4. Check the format of the invoice. Once you're done, click on Print. 

That invoice will now serve as your delivery note. Check out this article for more information about sending and printing your sales forms like your invoices in QBO: Email or print multiple sales forms in QuickBooks Online.

The option to customise the delivery note format will be a great addition to the current features that we have, so I'll take it note. I also encourage you to leave feedback from within the product. 

Here are the steps:

1. Go to the Gear icon and select Feedback.
2. Provide your product suggestion. 
3. Click on Next to submit feedback.

You can check out this article for more information about providing feedback to make the program better: How do I submit feedback?.

Once you've received the payment, here's how to record it in the account: Record invoice payments in QuickBooks Online.

Let me know if you need further help with printing your delivery note by leaving a reply below. I'm always here to assist. Have a great rest of the day!