Thank you for getting back to us, @userarvin.
Can you please try to resend the illustration that you're referring to? I wasn't able to find it in the previous post that you've sent. When you send a reply, click on the Choose File button below the message box to attach it successfully.
To further check what causes your product to show different value at different reports, I suggest reaching out to our Customer Support team. They can get into your account in a secure environment and further check what causes this discrepancy.
Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Click on the Contact Us button and provide some details about this concern.
- Provide us some information about your concern in the What can we help you with? box and click on Continue.
- You'll now be provided options on how to connect to our Customer Support.
You can check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
Refer to the following article for more information about running, customising, managing, and sharing your reports: Customise reports in QuickBooks Online.
Let me know if you need further help with your reports. I'm always here to assist. Have a wonderful day!
