I want to fix this exception issue you've encountered, @nikita-opensourc. Happy to provide explanations and troubleshooting steps.
I'll explain some details about your 2019/2020 deleted invoices that show in your 2021 GST Exception Report in QuickBooks Online. This way, I can guide you accordingly.
Once past transactions are removed, they'll not appear on the report. But because one of our officers put the old invoices back into the system, that's why they showed up again. To totally remove these data in QuickBooks, let's re-delete them by running the GST Exception Report.
Here's how:
- Go to the GST/Tax Centre and find the tax for which you are filing.
- Select the Exception Detail report from the Run reports or View summary dropdown.
- Double-click the appropriate invoices and hit More.
- Pick Delete.
- Repeat the steps for other invoices.
Once done, log out and log in to your account to refresh the data. Then, re-run the report to verify if it's functioning adequately. For more information, see this link: GST/Tax Exception Detail Report.
Feel free to visit these articles below to learn more about recurring transactions, file return, and how QuickBooks calculate GST.
Drop a comment below if you have additional questions about your account. I'm continuously here to help you. Keep safe always, nikita-opensourc.
