Thanks for the update, @accounts488.
Let's get your mobile app up and running by resetting the QuickBooks Application. This is the same as clearing the cache from your web browser. Let me guide you on how.
For Android:
- From More Options, select the Help & Feedback tab.
- Choose the Refresh Data menu.
- Hit Yes.
For iOs:
- Go to the Help menu.
- Select Reset App Data.
- Click OK.
After that, I'd suggest reexamining the invoice status to verify if it's already working thoroughly. If the issue persists, let's uninstall and reinstall your QuickBooks. Just touch and hold the app, then click Delete. Uninstalling the software won't delete the transactions and subscriptions you have.
Feel easy to visit this link on how to change delivery methods and personalise sales forms: Customise invoices on the QuickBooks Online mobile app.
Don't hesitate to leave a comment below if you have a follow-up question about your invoices. I'm always here to assist. Keep safe and more power to your business.
