I'm delighted to hear that the information provided by my colleague was helpful, clpurtill1.

In QuickBooks Online Plus, the option to add a stamp, signature, or QR code has been introduced in a recent update. However, the feature might not have properly loaded due to browser cache-related issues, so let's conduct some troubleshooting steps to isolate and resolve the problem.

You can begin by accessing your QuickBooks Online account in a private window. Here are some keyboard shortcuts to help you out:

• Google Chrome: Press Ctrl + Shift + N
• Mozilla Firefox: Press Ctrl + Shift + P
• Microsoft Edge: Press Ctrl + Shift + N

Once there, navigate to the Custom form styles page and check if the option is visible once you select the Airy New template. If everything looks good, I recommend returning to your regular browser and clearing its cache to remove outdated files. Alternatively, you can use other supported browsers.

I've found some helpful resources to enhance your experience with QuickBooks Online. For detailed guidance on customizing your sales forms, such as invoices, estimates, and sales receipts, check out this article: Customise invoices, estimates, and sales receipts in QuickBooks Online.

Additionally, if you're looking to streamline the process of recording and receiving customer payments, don't miss this guide: Record invoice payments in QuickBooks Online.

If you have any more questions about tailoring your invoices or need additional support, I'm just a post away. My goal is to to help you make the most of QuickBooks Online, ensuring it's perfectly attuned to your business needs. Looking forward to assisting you further!